remove bulk delete

assets/css/dashboard.css

@@ -2691,3 +2691,119 @@ body.modal-open {
     width: 100%;
     height: 100%;
 }
+
+/* ========================================
+   MARKDOWN FORMATTING STYLES
+   ======================================== */
+
+/* Code blocks */
+.code-block {
+    background: var(--bg-primary);
+    border: 2px solid var(--terminal-green);
+    border-left: 4px solid var(--terminal-amber);
+    padding: 1rem;
+    margin: 1rem 0;
+    overflow-x: auto;
+    font-family: var(--font-mono);
+    color: var(--terminal-green);
+    text-shadow: var(--glow-green);
+}
+
+.code-block code {
+    background: transparent;
+    border: none;
+    padding: 0;
+}
+
+/* Inline code */
+code.inline-code {
+    background: var(--bg-secondary);
+    border: 1px solid var(--terminal-green);
+    padding: 0.2rem 0.4rem;
+    font-family: var(--font-mono);
+    color: var(--terminal-amber);
+    text-shadow: var(--glow-amber);
+    border-radius: 0;
+}
+
+/* Markdown headings in content */
+[data-markdown] h1,
+[data-markdown] h2,
+[data-markdown] h3 {
+    color: var(--terminal-amber);
+    text-shadow: var(--glow-amber);
+    font-family: var(--font-mono);
+    margin: 1.5rem 0 0.5rem 0;
+    border-bottom: 2px solid var(--terminal-green);
+    padding-bottom: 0.5rem;
+}
+
+[data-markdown] h1 { font-size: 1.8rem; }
+[data-markdown] h2 { font-size: 1.5rem; }
+[data-markdown] h3 { font-size: 1.2rem; }
+
+/* Markdown lists */
+[data-markdown] ul,
+[data-markdown] ol {
+    margin: 1rem 0;
+    padding-left: 2rem;
+}
+
+[data-markdown] li {
+    color: var(--terminal-green);
+    margin: 0.5rem 0;
+}
+
+[data-markdown] li::marker {
+    color: var(--terminal-amber);
+}
+
+/* Markdown blockquotes */
+[data-markdown] blockquote {
+    border-left: 4px solid var(--terminal-amber);
+    background: var(--bg-secondary);
+    padding: 1rem;
+    margin: 1rem 0;
+    color: var(--terminal-green);
+    font-style: italic;
+}
+
+/* Markdown links */
+[data-markdown] a {
+    color: var(--terminal-cyan);
+    text-decoration: none;
+    border-bottom: 1px dotted var(--terminal-cyan);
+    transition: all 0.3s ease;
+}
+
+[data-markdown] a:hover {
+    color: var(--terminal-amber);
+    border-bottom-color: var(--terminal-amber);
+    text-shadow: var(--glow-amber);
+}
+
+/* Horizontal rules */
+[data-markdown] hr {
+    border: none;
+    border-top: 2px solid var(--terminal-green);
+    margin: 2rem 0;
+}
+
+/* Markdown paragraphs */
+[data-markdown] p {
+    margin: 1rem 0;
+    line-height: 1.6;
+}
+
+/* Strong/bold text */
+[data-markdown] strong {
+    color: var(--terminal-amber);
+    font-weight: bold;
+    text-shadow: var(--glow-amber);
+}
+
+/* Italic/emphasized text */
+[data-markdown] em {
+    color: var(--terminal-cyan);
+    font-style: italic;
+}

assets/js/markdown.js

@@ -0,0 +1,77 @@
+/**
+ * Simple Markdown Parser for Tinker Tickets
+ * Supports basic markdown formatting without external dependencies
+ */
+
+function parseMarkdown(markdown) {
+    if (!markdown) return '';
+
+    let html = markdown;
+
+    // Escape HTML first to prevent XSS
+    html = html.replace(/&/g, '&')
+               .replace(/</g, '&lt;')
+               .replace(/>/g, '&gt;');
+
+    // Code blocks (```code```)
+    html = html.replace(/```([\s\S]*?)```/g, '<pre class="code-block"><code>$1</code></pre>');
+
+    // Inline code (`code`)
+    html = html.replace(/`([^`]+)`/g, '<code class="inline-code">$1</code>');
+
+    // Bold (**text** or __text__)
+    html = html.replace(/\*\*(.+?)\*\*/g, '<strong>$1</strong>');
+    html = html.replace(/__(.+?)__/g, '<strong>$1</strong>');
+
+    // Italic (*text* or _text_)
+    html = html.replace(/\*(.+?)\*/g, '<em>$1</em>');
+    html = html.replace(/_(.+?)_/g, '<em>$1</em>');
+
+    // Links [text](url)
+    html = html.replace(/\[([^\]]+)\]\(([^)]+)\)/g, '<a href="$2" target="_blank" rel="noopener noreferrer">$1</a>');
+
+    // Headers (# H1, ## H2, etc.)
+    html = html.replace(/^### (.+)$/gm, '<h3>$1</h3>');
+    html = html.replace(/^## (.+)$/gm, '<h2>$1</h2>');
+    html = html.replace(/^# (.+)$/gm, '<h1>$1</h1>');
+
+    // Lists
+    // Unordered lists (- item or * item)
+    html = html.replace(/^\s*[-*]\s+(.+)$/gm, '<li>$1</li>');
+    html = html.replace(/(<li>.*<\/li>)/s, '<ul>$1</ul>');
+
+    // Ordered lists (1. item)
+    html = html.replace(/^\s*\d+\.\s+(.+)$/gm, '<li>$1</li>');
+
+    // Blockquotes (> text)
+    html = html.replace(/^>\s+(.+)$/gm, '<blockquote>$1</blockquote>');
+
+    // Horizontal rules (--- or ***)
+    html = html.replace(/^(?:---|___|\*\*\*)$/gm, '<hr>');
+
+    // Line breaks (two spaces at end of line or double newline)
+    html = html.replace(/  \n/g, '<br>');
+    html = html.replace(/\n\n/g, '</p><p>');
+
+    // Wrap in paragraph if not already wrapped
+    if (!html.startsWith('<')) {
+        html = '<p>' + html + '</p>';
+    }
+
+    return html;
+}
+
+// Apply markdown rendering to all elements with data-markdown attribute
+function renderMarkdownElements() {
+    document.querySelectorAll('[data-markdown]').forEach(element => {
+        const markdownText = element.getAttribute('data-markdown') || element.textContent;
+        element.innerHTML = parseMarkdown(markdownText);
+    });
+}
+
+// Apply markdown to description and comments on page load
+document.addEventListener('DOMContentLoaded', renderMarkdownElements);
+
+// Expose for manual use
+window.parseMarkdown = parseMarkdown;
+window.renderMarkdownElements = renderMarkdownElements;

models/BulkOperationsModel.php

@@ -150,14 +150,6 @@ class BulkOperationsModel {
                             }
                         }
                         break;
-
-                    case 'bulk_delete':
-                        $success = $ticketModel->deleteTicket($ticketId);
-                        if ($success) {
-                            $auditLogModel->log($operation['performed_by'], 'delete', 'ticket', $ticketId,
-                                ['bulk_operation_id' => $operationId]);
-                        }
-                        break;
                 }
 
                 if ($success) {

views/DashboardView.php

@@ -262,7 +262,6 @@
                     <button onclick="showBulkStatusModal()" class="btn btn-bulk">Change Status</button>
                     <button onclick="showBulkAssignModal()" class="btn btn-bulk">Assign</button>
                     <button onclick="showBulkPriorityModal()" class="btn btn-bulk">Priority</button>
-                    <button onclick="showBulkDeleteModal()" class="btn btn-bulk" style="background: var(--status-closed); border-color: var(--status-closed);">Delete</button>
                     <button onclick="clearSelection()" class="btn btn-secondary">Clear</button>
                 </div>
                 <?php endif; ?>