LotusGuild/tinker_tickets
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Show only changed fields (delta) in ticket activity timeline

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Before: entire ticket data was logged and shown in the activity tab.
After: compare old vs new values before saving; log only fields that
actually changed as { field: { from: '...', to: '...' } } pairs.

- TicketController.php: fetch old ticket before update, compute delta
- api/update_ticket.php: same fix for the API endpoint (currentTicket
  already fetched for auth, reuse it for delta comparison)
- TicketView.php: render delta format as "Field: old → new" with color;
  truncate long values (description) at 60 chars; keep legacy flat format
  as fallback for older log entries

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
Jared Vititoe
2026-03-28 13:35:01 -04:00
parent 3bb4792635
commit 170bd86aa6
3 changed files with 47 additions and 7 deletions
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views/TicketView.php
+17 -2
View File
@@ -569,11 +569,26 @@ include __DIR__ . '/layout_header.php';
if (is_array($det)) {
$parts = [];
foreach ($det as $k => $v) {
if ($k !== 'old_value' && $k !== 'new_value') {
// Delta format: { field: { from: '...', to: '...' } }
if (is_array($v) && isset($v['from'], $v['to'])) {
$label = ucfirst(str_replace('_', ' ', $k));
// Truncate long values (e.g. description)
$from = mb_strlen((string)$v['from']) > 60
? mb_substr((string)$v['from'], 0, 60) . '…'
: (string)$v['from'];
$to = mb_strlen((string)$v['to']) > 60
? mb_substr((string)$v['to'], 0, 60) . '…'
: (string)$v['to'];
$parts[] = '<strong>' . htmlspecialchars($label) . ':</strong> '
. '<span class="lt-text-muted">' . htmlspecialchars($from) . '</span>'
. ' <span class="lt-text-amber">→</span> '
. '<span class="lt-text-cyan">' . htmlspecialchars($to) . '</span>';
} elseif ($k !== 'old_value' && $k !== 'new_value') {
// Legacy flat format fallback
$parts[] = '<strong>' . htmlspecialchars($k) . ':</strong> ' . htmlspecialchars((string)$v);
}
}
echo implode(', ', $parts);
echo implode('<br>', $parts);
}
?>
</div>