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Only send Matrix notification on priority escalation, not title updates

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Title changes (e.g. rising Power_On_Hours counter) were firing a Matrix
ping every hour. Notifications now only trigger when priority escalates
to a higher severity level.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
Jared Vititoe
2026-04-06 21:43:22 -04:00
parent 499060795e
commit 09292119e6
1 changed files with 12 additions and 8 deletions
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create_ticket_api.php
+5 -1
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@@ -265,15 +265,19 @@ if ($existing) {
['reason' => 'auto-updated by hwmonDaemon (condition worsened)'] ['reason' => 'auto-updated by hwmonDaemon (condition worsened)']
)); ));
// Only notify on priority escalation — title-only updates (e.g. rising
// Power_On_Hours counter) should not generate a Matrix ping every hour.
if (isset($changes['priority'])) {
require_once __DIR__ . '/helpers/NotificationHelper.php'; require_once __DIR__ . '/helpers/NotificationHelper.php';
NotificationHelper::sendTicketNotification($existingId, [ NotificationHelper::sendTicketNotification($existingId, [
'title' => $title, 'title' => $title,
'priority' => $newPriority < $existingPriority ? $newPriority : $existingPriority, 'priority' => $changes['priority']['to'],
'category' => $category, 'category' => $category,
'type' => $type, 'type' => $type,
'status' => $existingStatus, 'status' => $existingStatus,
], 'automated'); ], 'automated');
} }
}
$conn->close(); $conn->close();
echo json_encode([ echo json_encode([