2025-01-01 18:35:37 -05:00
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# Tinker Tickets
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2024-11-30 19:26:34 -05:00
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2025-01-01 18:35:37 -05:00
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A lightweight PHP-based ticketing system designed for tracking and managing data center infrastructure issues.
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## Features
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- 📊 Clean dashboard interface with sortable columns
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- 🎫 Customizable ticket creation and management
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- 🔄 Real-time status updates and priority tracking
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- 💬 Markdown-supported commenting system
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- 🔔 Discord integration for notifications
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- 📱 Mobile-responsive design
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## Core Components
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- **Dashboard**: View and filter tickets by status, priority, and type
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- **Ticket Management**: Create, edit, and update ticket details
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- **Priority Levels**: P1 (Critical) to P4 (Low) impact tracking
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- **Categories**: Hardware, Software, Network, Security tracking
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- **Comment System**: Markdown support for detailed documentation
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## Technical Details
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- Backend: PHP with MySQL database
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- Frontend: HTML5, CSS3, JavaScript
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- Authentication: Environment-based configuration
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- API: RESTful endpoints for ticket operations
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## Configuration
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1. Create `.env` file with database credentials:
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```env
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DB_HOST=localhost
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DB_USER=username
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DB_PASS=password
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DB_NAME=database
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2025-09-03 19:01:36 -04:00
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DISCORD_WEBHOOK_URL=your_webhook_url
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```
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