Files
tinker_tickets/api/manage_templates.php

147 lines
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PHP
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Implement comprehensive improvement plan (Phases 1-6) Security (Phase 1-2): - Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc. - Add RateLimitMiddleware for API rate limiting - Add security event logging to AuditLogModel - Add ResponseHelper for standardized API responses - Update config.php with security constants Database (Phase 3): - Add migration 014 for additional indexes - Add migration 015 for ticket dependencies - Add migration 016 for ticket attachments - Add migration 017 for recurring tickets - Add migration 018 for custom fields Features (Phase 4-5): - Add ticket dependencies with DependencyModel and API - Add duplicate detection with check_duplicates API - Add file attachments with AttachmentModel and upload/download APIs - Add @mentions with autocomplete and highlighting - Add quick actions on dashboard rows Collaboration (Phase 5): - Add mention extraction in CommentModel - Add mention autocomplete dropdown in ticket.js - Add mention highlighting CSS styles Admin & Export (Phase 6): - Add StatsModel for dashboard widgets - Add dashboard stats cards (open, critical, unassigned, etc.) - Add CSV/JSON export via export_tickets API - Add rich text editor toolbar in markdown.js - Add RecurringTicketModel with cron job - Add CustomFieldModel for per-category fields - Add admin views: RecurringTickets, CustomFields, Workflow, Templates, AuditLog, UserActivity - Add admin APIs: manage_workflows, manage_templates, manage_recurring, custom_fields, get_users - Add admin routes in index.php Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
<?php
/**
* Template Management API
* CRUD operations for ticket_templates table
*/
ini_set('display_errors', 0);
error_reporting(E_ALL);
require_once dirname(__DIR__) . '/middleware/RateLimitMiddleware.php';
RateLimitMiddleware::apply('api');
try {
require_once dirname(__DIR__) . '/config/config.php';
require_once dirname(__DIR__) . '/helpers/Database.php';
Implement comprehensive improvement plan (Phases 1-6) Security (Phase 1-2): - Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc. - Add RateLimitMiddleware for API rate limiting - Add security event logging to AuditLogModel - Add ResponseHelper for standardized API responses - Update config.php with security constants Database (Phase 3): - Add migration 014 for additional indexes - Add migration 015 for ticket dependencies - Add migration 016 for ticket attachments - Add migration 017 for recurring tickets - Add migration 018 for custom fields Features (Phase 4-5): - Add ticket dependencies with DependencyModel and API - Add duplicate detection with check_duplicates API - Add file attachments with AttachmentModel and upload/download APIs - Add @mentions with autocomplete and highlighting - Add quick actions on dashboard rows Collaboration (Phase 5): - Add mention extraction in CommentModel - Add mention autocomplete dropdown in ticket.js - Add mention highlighting CSS styles Admin & Export (Phase 6): - Add StatsModel for dashboard widgets - Add dashboard stats cards (open, critical, unassigned, etc.) - Add CSV/JSON export via export_tickets API - Add rich text editor toolbar in markdown.js - Add RecurringTicketModel with cron job - Add CustomFieldModel for per-category fields - Add admin views: RecurringTickets, CustomFields, Workflow, Templates, AuditLog, UserActivity - Add admin APIs: manage_workflows, manage_templates, manage_recurring, custom_fields, get_users - Add admin routes in index.php Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
// Check authentication
session_start();
if (!isset($_SESSION['user']) || !isset($_SESSION['user']['user_id'])) {
http_response_code(401);
echo json_encode(['success' => false, 'error' => 'Authentication required']);
exit;
}
// Check admin privileges for write operations
if ($_SERVER['REQUEST_METHOD'] !== 'GET' && !$_SESSION['user']['is_admin']) {
http_response_code(403);
echo json_encode(['success' => false, 'error' => 'Admin privileges required']);
exit;
}
// CSRF Protection for write operations
if ($_SERVER['REQUEST_METHOD'] !== 'GET') {
require_once dirname(__DIR__) . '/middleware/CsrfMiddleware.php';
$csrfToken = $_SERVER['HTTP_X_CSRF_TOKEN'] ?? '';
if (!CsrfMiddleware::validateToken($csrfToken)) {
http_response_code(403);
echo json_encode(['success' => false, 'error' => 'Invalid CSRF token']);
exit;
}
}
// Use centralized database connection
$conn = Database::getConnection();
Implement comprehensive improvement plan (Phases 1-6) Security (Phase 1-2): - Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc. - Add RateLimitMiddleware for API rate limiting - Add security event logging to AuditLogModel - Add ResponseHelper for standardized API responses - Update config.php with security constants Database (Phase 3): - Add migration 014 for additional indexes - Add migration 015 for ticket dependencies - Add migration 016 for ticket attachments - Add migration 017 for recurring tickets - Add migration 018 for custom fields Features (Phase 4-5): - Add ticket dependencies with DependencyModel and API - Add duplicate detection with check_duplicates API - Add file attachments with AttachmentModel and upload/download APIs - Add @mentions with autocomplete and highlighting - Add quick actions on dashboard rows Collaboration (Phase 5): - Add mention extraction in CommentModel - Add mention autocomplete dropdown in ticket.js - Add mention highlighting CSS styles Admin & Export (Phase 6): - Add StatsModel for dashboard widgets - Add dashboard stats cards (open, critical, unassigned, etc.) - Add CSV/JSON export via export_tickets API - Add rich text editor toolbar in markdown.js - Add RecurringTicketModel with cron job - Add CustomFieldModel for per-category fields - Add admin views: RecurringTickets, CustomFields, Workflow, Templates, AuditLog, UserActivity - Add admin APIs: manage_workflows, manage_templates, manage_recurring, custom_fields, get_users - Add admin routes in index.php Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
header('Content-Type: application/json');
$method = $_SERVER['REQUEST_METHOD'];
$id = isset($_GET['id']) ? (int)$_GET['id'] : null;
switch ($method) {
case 'GET':
if ($id) {
// Get single template
$stmt = $conn->prepare("SELECT * FROM ticket_templates WHERE template_id = ?");
$stmt->bind_param('i', $id);
$stmt->execute();
$result = $stmt->get_result();
$template = $result->fetch_assoc();
$stmt->close();
echo json_encode(['success' => true, 'template' => $template]);
} else {
// Get all templates
$result = $conn->query("SELECT * FROM ticket_templates ORDER BY template_name");
$templates = [];
while ($row = $result->fetch_assoc()) {
$templates[] = $row;
}
echo json_encode(['success' => true, 'templates' => $templates]);
}
break;
case 'POST':
$data = json_decode(file_get_contents('php://input'), true);
$stmt = $conn->prepare("INSERT INTO ticket_templates
(template_name, title_template, description_template, category, type, default_priority, is_active)
Implement comprehensive improvement plan (Phases 1-6) Security (Phase 1-2): - Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc. - Add RateLimitMiddleware for API rate limiting - Add security event logging to AuditLogModel - Add ResponseHelper for standardized API responses - Update config.php with security constants Database (Phase 3): - Add migration 014 for additional indexes - Add migration 015 for ticket dependencies - Add migration 016 for ticket attachments - Add migration 017 for recurring tickets - Add migration 018 for custom fields Features (Phase 4-5): - Add ticket dependencies with DependencyModel and API - Add duplicate detection with check_duplicates API - Add file attachments with AttachmentModel and upload/download APIs - Add @mentions with autocomplete and highlighting - Add quick actions on dashboard rows Collaboration (Phase 5): - Add mention extraction in CommentModel - Add mention autocomplete dropdown in ticket.js - Add mention highlighting CSS styles Admin & Export (Phase 6): - Add StatsModel for dashboard widgets - Add dashboard stats cards (open, critical, unassigned, etc.) - Add CSV/JSON export via export_tickets API - Add rich text editor toolbar in markdown.js - Add RecurringTicketModel with cron job - Add CustomFieldModel for per-category fields - Add admin views: RecurringTickets, CustomFields, Workflow, Templates, AuditLog, UserActivity - Add admin APIs: manage_workflows, manage_templates, manage_recurring, custom_fields, get_users - Add admin routes in index.php Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
VALUES (?, ?, ?, ?, ?, ?, ?)");
$stmt->bind_param('sssssii',
$data['template_name'],
$data['title_template'],
$data['description_template'],
$data['category'],
$data['type'],
$data['default_priority'] ?? 4,
Implement comprehensive improvement plan (Phases 1-6) Security (Phase 1-2): - Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc. - Add RateLimitMiddleware for API rate limiting - Add security event logging to AuditLogModel - Add ResponseHelper for standardized API responses - Update config.php with security constants Database (Phase 3): - Add migration 014 for additional indexes - Add migration 015 for ticket dependencies - Add migration 016 for ticket attachments - Add migration 017 for recurring tickets - Add migration 018 for custom fields Features (Phase 4-5): - Add ticket dependencies with DependencyModel and API - Add duplicate detection with check_duplicates API - Add file attachments with AttachmentModel and upload/download APIs - Add @mentions with autocomplete and highlighting - Add quick actions on dashboard rows Collaboration (Phase 5): - Add mention extraction in CommentModel - Add mention autocomplete dropdown in ticket.js - Add mention highlighting CSS styles Admin & Export (Phase 6): - Add StatsModel for dashboard widgets - Add dashboard stats cards (open, critical, unassigned, etc.) - Add CSV/JSON export via export_tickets API - Add rich text editor toolbar in markdown.js - Add RecurringTicketModel with cron job - Add CustomFieldModel for per-category fields - Add admin views: RecurringTickets, CustomFields, Workflow, Templates, AuditLog, UserActivity - Add admin APIs: manage_workflows, manage_templates, manage_recurring, custom_fields, get_users - Add admin routes in index.php Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
$data['is_active'] ?? 1
);
if ($stmt->execute()) {
echo json_encode(['success' => true, 'template_id' => $conn->insert_id]);
} else {
error_log("Template creation failed: " . $stmt->error);
echo json_encode(['success' => false, 'error' => 'Failed to create template']);
Implement comprehensive improvement plan (Phases 1-6) Security (Phase 1-2): - Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc. - Add RateLimitMiddleware for API rate limiting - Add security event logging to AuditLogModel - Add ResponseHelper for standardized API responses - Update config.php with security constants Database (Phase 3): - Add migration 014 for additional indexes - Add migration 015 for ticket dependencies - Add migration 016 for ticket attachments - Add migration 017 for recurring tickets - Add migration 018 for custom fields Features (Phase 4-5): - Add ticket dependencies with DependencyModel and API - Add duplicate detection with check_duplicates API - Add file attachments with AttachmentModel and upload/download APIs - Add @mentions with autocomplete and highlighting - Add quick actions on dashboard rows Collaboration (Phase 5): - Add mention extraction in CommentModel - Add mention autocomplete dropdown in ticket.js - Add mention highlighting CSS styles Admin & Export (Phase 6): - Add StatsModel for dashboard widgets - Add dashboard stats cards (open, critical, unassigned, etc.) - Add CSV/JSON export via export_tickets API - Add rich text editor toolbar in markdown.js - Add RecurringTicketModel with cron job - Add CustomFieldModel for per-category fields - Add admin views: RecurringTickets, CustomFields, Workflow, Templates, AuditLog, UserActivity - Add admin APIs: manage_workflows, manage_templates, manage_recurring, custom_fields, get_users - Add admin routes in index.php Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
}
$stmt->close();
break;
case 'PUT':
if (!$id) {
echo json_encode(['success' => false, 'error' => 'ID required']);
exit;
}
$data = json_decode(file_get_contents('php://input'), true);
$stmt = $conn->prepare("UPDATE ticket_templates SET
template_name = ?, title_template = ?, description_template = ?,
category = ?, type = ?, default_priority = ?, is_active = ?
Implement comprehensive improvement plan (Phases 1-6) Security (Phase 1-2): - Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc. - Add RateLimitMiddleware for API rate limiting - Add security event logging to AuditLogModel - Add ResponseHelper for standardized API responses - Update config.php with security constants Database (Phase 3): - Add migration 014 for additional indexes - Add migration 015 for ticket dependencies - Add migration 016 for ticket attachments - Add migration 017 for recurring tickets - Add migration 018 for custom fields Features (Phase 4-5): - Add ticket dependencies with DependencyModel and API - Add duplicate detection with check_duplicates API - Add file attachments with AttachmentModel and upload/download APIs - Add @mentions with autocomplete and highlighting - Add quick actions on dashboard rows Collaboration (Phase 5): - Add mention extraction in CommentModel - Add mention autocomplete dropdown in ticket.js - Add mention highlighting CSS styles Admin & Export (Phase 6): - Add StatsModel for dashboard widgets - Add dashboard stats cards (open, critical, unassigned, etc.) - Add CSV/JSON export via export_tickets API - Add rich text editor toolbar in markdown.js - Add RecurringTicketModel with cron job - Add CustomFieldModel for per-category fields - Add admin views: RecurringTickets, CustomFields, Workflow, Templates, AuditLog, UserActivity - Add admin APIs: manage_workflows, manage_templates, manage_recurring, custom_fields, get_users - Add admin routes in index.php Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
WHERE template_id = ?");
$stmt->bind_param('sssssiii',
$data['template_name'],
$data['title_template'],
$data['description_template'],
$data['category'],
$data['type'],
$data['default_priority'] ?? 4,
Implement comprehensive improvement plan (Phases 1-6) Security (Phase 1-2): - Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc. - Add RateLimitMiddleware for API rate limiting - Add security event logging to AuditLogModel - Add ResponseHelper for standardized API responses - Update config.php with security constants Database (Phase 3): - Add migration 014 for additional indexes - Add migration 015 for ticket dependencies - Add migration 016 for ticket attachments - Add migration 017 for recurring tickets - Add migration 018 for custom fields Features (Phase 4-5): - Add ticket dependencies with DependencyModel and API - Add duplicate detection with check_duplicates API - Add file attachments with AttachmentModel and upload/download APIs - Add @mentions with autocomplete and highlighting - Add quick actions on dashboard rows Collaboration (Phase 5): - Add mention extraction in CommentModel - Add mention autocomplete dropdown in ticket.js - Add mention highlighting CSS styles Admin & Export (Phase 6): - Add StatsModel for dashboard widgets - Add dashboard stats cards (open, critical, unassigned, etc.) - Add CSV/JSON export via export_tickets API - Add rich text editor toolbar in markdown.js - Add RecurringTicketModel with cron job - Add CustomFieldModel for per-category fields - Add admin views: RecurringTickets, CustomFields, Workflow, Templates, AuditLog, UserActivity - Add admin APIs: manage_workflows, manage_templates, manage_recurring, custom_fields, get_users - Add admin routes in index.php Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
$data['is_active'] ?? 1,
$id
);
echo json_encode(['success' => $stmt->execute()]);
$stmt->close();
break;
case 'DELETE':
if (!$id) {
echo json_encode(['success' => false, 'error' => 'ID required']);
exit;
}
$stmt = $conn->prepare("DELETE FROM ticket_templates WHERE template_id = ?");
$stmt->bind_param('i', $id);
echo json_encode(['success' => $stmt->execute()]);
$stmt->close();
break;
default:
http_response_code(405);
echo json_encode(['success' => false, 'error' => 'Method not allowed']);
}
} catch (Exception $e) {
error_log("Template API error: " . $e->getMessage());
Implement comprehensive improvement plan (Phases 1-6) Security (Phase 1-2): - Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc. - Add RateLimitMiddleware for API rate limiting - Add security event logging to AuditLogModel - Add ResponseHelper for standardized API responses - Update config.php with security constants Database (Phase 3): - Add migration 014 for additional indexes - Add migration 015 for ticket dependencies - Add migration 016 for ticket attachments - Add migration 017 for recurring tickets - Add migration 018 for custom fields Features (Phase 4-5): - Add ticket dependencies with DependencyModel and API - Add duplicate detection with check_duplicates API - Add file attachments with AttachmentModel and upload/download APIs - Add @mentions with autocomplete and highlighting - Add quick actions on dashboard rows Collaboration (Phase 5): - Add mention extraction in CommentModel - Add mention autocomplete dropdown in ticket.js - Add mention highlighting CSS styles Admin & Export (Phase 6): - Add StatsModel for dashboard widgets - Add dashboard stats cards (open, critical, unassigned, etc.) - Add CSV/JSON export via export_tickets API - Add rich text editor toolbar in markdown.js - Add RecurringTicketModel with cron job - Add CustomFieldModel for per-category fields - Add admin views: RecurringTickets, CustomFields, Workflow, Templates, AuditLog, UserActivity - Add admin APIs: manage_workflows, manage_templates, manage_recurring, custom_fields, get_users - Add admin routes in index.php Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
http_response_code(500);
echo json_encode(['success' => false, 'error' => 'An internal error occurred']);
Implement comprehensive improvement plan (Phases 1-6) Security (Phase 1-2): - Add SecurityHeadersMiddleware with CSP, X-Frame-Options, etc. - Add RateLimitMiddleware for API rate limiting - Add security event logging to AuditLogModel - Add ResponseHelper for standardized API responses - Update config.php with security constants Database (Phase 3): - Add migration 014 for additional indexes - Add migration 015 for ticket dependencies - Add migration 016 for ticket attachments - Add migration 017 for recurring tickets - Add migration 018 for custom fields Features (Phase 4-5): - Add ticket dependencies with DependencyModel and API - Add duplicate detection with check_duplicates API - Add file attachments with AttachmentModel and upload/download APIs - Add @mentions with autocomplete and highlighting - Add quick actions on dashboard rows Collaboration (Phase 5): - Add mention extraction in CommentModel - Add mention autocomplete dropdown in ticket.js - Add mention highlighting CSS styles Admin & Export (Phase 6): - Add StatsModel for dashboard widgets - Add dashboard stats cards (open, critical, unassigned, etc.) - Add CSV/JSON export via export_tickets API - Add rich text editor toolbar in markdown.js - Add RecurringTicketModel with cron job - Add CustomFieldModel for per-category fields - Add admin views: RecurringTickets, CustomFields, Workflow, Templates, AuditLog, UserActivity - Add admin APIs: manage_workflows, manage_templates, manage_recurring, custom_fields, get_users - Add admin routes in index.php Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-01-20 09:55:01 -05:00
}