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tinker_tickets/migrations/009_simplify_status_workflow.sql

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2026-01-08 13:02:52 -05:00
-- Migration 009: Simplify status workflow
-- Removes "Resolved" status and adds "Pending" status
-- Keeps only: Open, Pending, In Progress, Closed
-- First, update any existing tickets with "Resolved" status to "Closed"
UPDATE tickets SET status = 'Closed' WHERE status = 'Resolved';
-- Delete all existing transitions with "Resolved"
DELETE FROM status_transitions WHERE from_status = 'Resolved' OR to_status = 'Resolved';
-- Clear all existing transitions to rebuild clean workflow
DELETE FROM status_transitions;
-- Define new simplified workflow with Pending status
-- OPEN transitions
INSERT INTO status_transitions (from_status, to_status, requires_comment, requires_admin) VALUES
('Open', 'Pending', FALSE, FALSE), -- Waiting on external dependency
('Open', 'In Progress', FALSE, FALSE), -- Start work
('Open', 'Closed', TRUE, FALSE); -- Close without work (duplicate, won't fix, etc.)
-- PENDING transitions
INSERT INTO status_transitions (from_status, to_status, requires_comment, requires_admin) VALUES
('Pending', 'Open', FALSE, FALSE), -- Unblock and reopen
('Pending', 'In Progress', FALSE, FALSE), -- Start work while pending
('Pending', 'Closed', TRUE, FALSE); -- Close while pending
-- IN PROGRESS transitions
INSERT INTO status_transitions (from_status, to_status, requires_comment, requires_admin) VALUES
('In Progress', 'Open', FALSE, FALSE), -- Stop work, back to queue
('In Progress', 'Pending', FALSE, FALSE), -- Blocked by external dependency
('In Progress', 'Closed', TRUE, FALSE); -- Complete and close
-- CLOSED transitions
INSERT INTO status_transitions (from_status, to_status, requires_comment, requires_admin) VALUES
('Closed', 'Open', TRUE, FALSE), -- Reopen (requires explanation)
('Closed', 'In Progress', FALSE, FALSE); -- Reopen and start work immediately
-- Verify new transitions
SELECT 'New Status Transitions:' as info;
SELECT from_status, to_status, requires_comment, requires_admin
FROM status_transitions
WHERE is_active = TRUE
ORDER BY from_status, to_status;