2025-05-16 20:02:49 -04:00
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<?php
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// This file contains the HTML template for a ticket
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// It receives $ticket and $comments variables from the controller
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?>
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<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<title>Ticket #<?php echo $ticket['ticket_id']; ?></title>
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<link rel="icon" type="image/png" href="<?php echo $GLOBALS['config']['ASSETS_URL']; ?>/images/favicon.png">
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<link rel="stylesheet" href="<?php echo $GLOBALS['config']['ASSETS_URL']; ?>/css/dashboard.css">
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<link rel="stylesheet" href="<?php echo $GLOBALS['config']['ASSETS_URL']; ?>/css/ticket.css">
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<script src="<?php echo $GLOBALS['config']['ASSETS_URL']; ?>/js/dashboard.js"></script>
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<script src="<?php echo $GLOBALS['config']['ASSETS_URL']; ?>/js/ticket.js"></script>
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<script src="https://cdn.jsdelivr.net/npm/marked/marked.min.js"></script>
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<script>
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// Store ticket data in a global variable
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window.ticketData = {
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ticket_id: "<?php echo $ticket['ticket_id']; ?>",
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title: "<?php echo htmlspecialchars($ticket['title']); ?>",
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status: "<?php echo $ticket['status']; ?>",
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priority: "<?php echo $ticket['priority']; ?>",
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category: "<?php echo $ticket['category']; ?>",
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type: "<?php echo $ticket['type']; ?>"
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};
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</script>
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</head>
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<body>
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2026-01-01 16:14:56 -05:00
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<div class="user-header">
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<div class="user-header-left">
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<a href="/" class="back-link">← Dashboard</a>
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2026-01-01 15:40:32 -05:00
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</div>
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2026-01-01 16:14:56 -05:00
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<div class="user-header-right">
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<?php if (isset($GLOBALS['currentUser'])): ?>
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<span class="user-name">👤 <?php echo htmlspecialchars($GLOBALS['currentUser']['display_name'] ?? $GLOBALS['currentUser']['username']); ?></span>
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<?php if ($GLOBALS['currentUser']['is_admin']): ?>
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2026-01-01 16:14:56 -05:00
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<span class="admin-badge">Admin</span>
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2026-01-01 15:40:32 -05:00
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<?php endif; ?>
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<?php endif; ?>
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</div>
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</div>
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2026-01-01 16:14:56 -05:00
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<style>
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.user-header {
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background: var(--header-bg, #2c3e50);
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padding: 0.75rem 2rem;
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color: var(--header-text, white);
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display: flex;
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justify-content: space-between;
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align-items: center;
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border-bottom: 1px solid var(--border-color, #ddd);
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}
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body.light-mode .user-header {
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--header-bg: #f8f9fa;
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--header-text: #333;
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--border-color: #dee2e6;
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}
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body.dark-mode .user-header {
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--header-bg: #2c3e50;
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--header-text: white;
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--border-color: #444;
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}
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.user-header-left, .user-header-right {
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display: flex;
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align-items: center;
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gap: 1rem;
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}
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.back-link {
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color: var(--header-text);
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text-decoration: none;
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font-weight: bold;
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}
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.back-link:hover {
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text-decoration: underline;
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}
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.user-name {
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color: var(--header-text);
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}
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.admin-badge {
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background: #e74c3c;
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color: white;
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padding: 0.25rem 0.5rem;
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border-radius: 4px;
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font-size: 0.85rem;
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}
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</style>
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<div class="ticket-container" data-priority="<?php echo $ticket["priority"]; ?>">
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<div class="ticket-header">
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<h2><input type="text" class="editable title-input" value="<?php echo htmlspecialchars($ticket["title"]); ?>" data-field="title" disabled></h2>
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<div class="ticket-subheader">
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2026-01-01 16:14:56 -05:00
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<div class="ticket-metadata">
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<div class="ticket-id">UUID <?php echo $ticket['ticket_id']; ?></div>
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<div class="ticket-user-info" style="font-size: 0.85rem; color: #666; margin-top: 0.25rem;">
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<?php
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$creator = $ticket['creator_display_name'] ?? $ticket['creator_username'] ?? 'System';
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echo "Created by: <strong>" . htmlspecialchars($creator) . "</strong>";
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if (!empty($ticket['created_at'])) {
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echo " on " . date('M d, Y H:i', strtotime($ticket['created_at']));
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}
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if (!empty($ticket['updater_display_name']) || !empty($ticket['updater_username'])) {
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$updater = $ticket['updater_display_name'] ?? $ticket['updater_username'];
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echo " • Last updated by: <strong>" . htmlspecialchars($updater) . "</strong>";
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if (!empty($ticket['updated_at'])) {
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echo " on " . date('M d, Y H:i', strtotime($ticket['updated_at']));
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}
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}
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?>
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</div>
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</div>
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2025-05-16 20:02:49 -04:00
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<div class="header-controls">
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<div class="status-priority-group">
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2025-09-05 11:08:56 -04:00
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<span id="statusDisplay" class="status-<?php echo str_replace(' ', '-', $ticket["status"]); ?>"><?php echo $ticket["status"]; ?></span>
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2025-05-16 20:02:49 -04:00
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<span class="priority-indicator priority-<?php echo $ticket["priority"]; ?>">P<?php echo $ticket["priority"]; ?></span>
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</div>
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<button id="editButton" class="btn" onclick="toggleEditMode()">Edit Ticket</button>
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</div>
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</div>
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</div>
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<div class="ticket-details">
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<div class="ticket-tabs">
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<button class="tab-btn active" onclick="showTab('description')">Description</button>
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<button class="tab-btn" onclick="showTab('comments')">Comments</button>
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</div>
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<div id="description-tab" class="tab-content active">
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<div class="detail-group full-width">
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<label>Description</label>
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<textarea class="editable" data-field="description" disabled><?php echo $ticket["description"]; ?></textarea>
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</div>
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</div>
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<div id="comments-tab" class="tab-content">
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<div class="comments-section">
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<h2>Comments</h2>
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<div class="comment-form">
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<textarea id="newComment" placeholder="Add a comment..."></textarea>
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<div class="comment-controls">
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<div class="markdown-toggles">
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<div class="preview-toggle">
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<label class="switch">
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<input type="checkbox" id="markdownMaster" onchange="toggleMarkdownMode()">
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<span class="slider round"></span>
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</label>
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<span class="toggle-label">Enable Markdown</span>
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</div>
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<div class="preview-toggle">
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<label class="switch">
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<input type="checkbox" id="markdownToggle" onchange="togglePreview()" disabled>
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<span class="slider round"></span>
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</label>
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<span class="toggle-label">Preview Markdown</span>
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</div>
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</div>
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<button onclick="addComment()" class="btn">Add Comment</button>
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</div>
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<div id="markdownPreview" class="markdown-preview" style="display: none;"></div>
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</div>
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</div>
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<div class="comments-list">
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<?php
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foreach ($comments as $comment) {
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// Use display_name_formatted which falls back appropriately
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$displayName = $comment['display_name_formatted'] ?? $comment['user_name'] ?? 'Unknown User';
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2025-05-16 20:02:49 -04:00
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echo "<div class='comment'>";
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echo "<div class='comment-header'>";
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echo "<span class='comment-user'>" . htmlspecialchars($displayName) . "</span>";
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echo "<span class='comment-date'>" . date('M d, Y H:i', strtotime($comment['created_at'])) . "</span>";
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echo "</div>";
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echo "<div class='comment-text'>";
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if ($comment['markdown_enabled']) {
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2025-09-05 11:08:56 -04:00
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// For markdown comments, use JavaScript to render
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2025-05-16 20:02:49 -04:00
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echo "<script>document.write(marked.parse(" . json_encode($comment['comment_text']) . "))</script>";
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} else {
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// For non-markdown comments, convert line breaks to <br> and escape HTML
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echo nl2br(htmlspecialchars($comment['comment_text']));
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2025-05-16 20:02:49 -04:00
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}
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echo "</div>";
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echo "</div>";
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}
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?>
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</div>
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</div>
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</div>
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<div class="ticket-footer">
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2025-09-05 11:08:56 -04:00
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<button onclick="window.location.href='/'" class="btn back-btn">Back to Dashboard</button>
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2025-05-16 20:02:49 -04:00
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</div>
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</div>
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<script>
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// Initialize the ticket view
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document.addEventListener('DOMContentLoaded', function() {
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if (typeof showTab === 'function') {
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showTab('description');
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} else {
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console.error('showTab function not defined');
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}
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});
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</script>
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2025-09-05 11:08:56 -04:00
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<script>
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// Make ticket data available to JavaScript
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window.ticketData = {
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id: <?php echo json_encode($ticket['ticket_id']); ?>,
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status: <?php echo json_encode($ticket['status']); ?>,
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priority: <?php echo json_encode($ticket['priority']); ?>,
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category: <?php echo json_encode($ticket['category']); ?>,
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type: <?php echo json_encode($ticket['type']); ?>,
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title: <?php echo json_encode($ticket['title']); ?>
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};
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console.log('Ticket data loaded:', window.ticketData);
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</script>
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2025-05-16 20:02:49 -04:00
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</body>
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</html>
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