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Add deduplication clarification comments for Ceph ticket handling

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Explains that the ticket API deduplicates using SHA-256 hash of
(category + tags + hostname + device), not description/timestamp.
Clarifies the 24-hour dedup window and cluster-wide hostname exclusion.

Fixes: #18

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
Jared Vititoe
2026-02-10 13:03:33 -05:00
parent 4a186fb6d6
commit 92bca248ac
1 changed files with 7 additions and 2 deletions
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9
hwmonDaemon.py
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@@ -1772,6 +1772,10 @@ class SystemHealthMonitor:
) )
description = self._generate_detailed_description(issue, health_report, priority) description = self._generate_detailed_description(issue, health_report, priority)
# NOTE: The ticket API (create_ticket_api.php) deduplicates using a SHA-256 hash of:
# issue_category + environment_tags + hostname (excluded for [cluster-wide]) + device
# Description content and timestamps are NOT included in the dedup hash.
# The 24-hour dedup window prevents duplicate tickets from multiple nodes or runs.
ticket_payload = { ticket_payload = {
"title": ticket_title, "title": ticket_title,
"description": description, "description": description,
@@ -1895,7 +1899,8 @@ class SystemHealthMonitor:
designated_node = self.CONFIG.get('CEPH_TICKET_NODE') designated_node = self.CONFIG.get('CEPH_TICKET_NODE')
# Cluster-wide issues: only create tickets from designated node (or first node if not set) # Cluster-wide issues: only create tickets from designated node (or first node if not set)
# The [cluster-wide] tag ensures deduplication in tinker_tickets API # The [cluster-wide] tag + CLUSTER_NAME in ticket title ensures cross-node deduplication
# in the tinker_tickets API (dedup hash excludes hostname for cluster-wide issues)
if ceph_health.get('cluster_wide_issues'): if ceph_health.get('cluster_wide_issues'):
# If no designated node, all nodes can report (API deduplicates) # If no designated node, all nodes can report (API deduplicates)
# If designated node is set, only that node creates tickets # If designated node is set, only that node creates tickets
@@ -2999,7 +3004,7 @@ class SystemHealthMonitor:
'osd_status': [], 'osd_status': [],
'mon_status': [], 'mon_status': [],
'issues': [], 'issues': [],
'cluster_wide_issues': [] # Issues that apply to entire cluster 'cluster_wide_issues': [] # Issues affecting entire cluster; use CLUSTER_NAME for dedup
} }
# Check if Ceph monitoring is enabled # Check if Ceph monitoring is enabled