jaredandClaude Opus 5.5
437f7a415f
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When an alert that opened a ticket clears, the monitor now comments on the ticket (when it cleared, how long it lasted, failed checks, a link back). It never closes or changes a ticket's status. Failed notes retry each cycle for 24 hours; a 401/403 from Tinker stops them until restart. Tickets are now Markdown with a "What to check" list and, where known: the switch port the device plugs into (kept from the last time it was seen, so a dead host still shows it), cutsheet cables and their path, how often the alert fired in the last 7/30 days, other open alerts on the device, and links into Gandalf (gandalf.public_url). Titles are unchanged so Tinker's duplicate detection still works. network_events gains recovery_notified, added at monitor startup; rows that cleared before the upgrade count as already notified. Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>