3 Commits
Author SHA1 Message Date
jaredandClaude Opus 5.5 379e3be365 WAN tickets: one per incident, notice UniFi updates, maintenance button
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A UniFi Network update on 2026-11-12 dropped the UDM's WAN, Smart Power
power-cycled the modem, and Gandalf opened two tickets for the one event.

- Modem and WAN reports from one check cycle open a single ticket, led by
  the most urgent, with the rest listed under "Also seen in this incident".
  A report while the modem has an open alert, or one that ended under 30
  minutes ago, becomes a comment on that ticket instead.
- UniFi update log entries (NETWORK_UPDATED, FIRMWARE_UPDATED_V2 and the
  like) add a note to modem/WAN tickets from 20 minutes before the update
  to 15 after, and hold new modem/WAN tickets for 15 minutes.
- A Maintenance button for admins starts a global suppression for 30 min
  to 4 hours, with a banner on every page and End now.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
2026-11-12 12:53:22 -05:00
jaredandClaude Opus 5.5 9d561db703 Add an alert history page and tie /health staleness to the poll interval
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/events lists every alert from the last 24 hours to 90 days, open or
cleared, with how long each lasted, failed checks and its ticket. Filters
(device, type, severity, state, range) live in the URL, so device pages
and tickets link straight to a device's history. A "Recurring" table
lists alerts that fired more than once on the same target. On phones the
rows become cards.

/api/events/history backs it (100 per page). The existing /api/events is
unchanged.

/health and the dashboard's monitor indicator now call the monitor
stalled after five missed polls (at least 10 minutes) instead of a fixed
20, and /health reports the monitor's age.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
2026-11-10 20:29:09 -05:00
jaredandClaude Opus 5.5 437f7a415f Add recovery notes and fuller context to tickets
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When an alert that opened a ticket clears, the monitor now comments on the
ticket (when it cleared, how long it lasted, failed checks, a link back).
It never closes or changes a ticket's status. Failed notes retry each
cycle for 24 hours; a 401/403 from Tinker stops them until restart.

Tickets are now Markdown with a "What to check" list and, where known:
the switch port the device plugs into (kept from the last time it was
seen, so a dead host still shows it), cutsheet cables and their path,
how often the alert fired in the last 7/30 days, other open alerts on the
device, and links into Gandalf (gandalf.public_url). Titles are unchanged
so Tinker's duplicate detection still works.

network_events gains recovery_notified, added at monitor startup; rows
that cleared before the upgrade count as already notified.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
2026-11-10 19:44:50 -05:00